Privacy policy

Last Updated: December 25, 2025

At Meghambara, we give the utmost importance to the privacy of your personal information. This Privacy Policy details how we collect, use, store, and protect your personal information when you visit our website or purchase products from us. By using our services, you are consenting to this policy.

SECTION 1 - WHAT INFORMATION DO WE COLLECT?

We may collect the following information from you:

Personal Identifying Information: Your name, address, phone number, and email address.

Order-Related Information: Payment and shipping details, and the history of products purchased.

Technical Information: When you browse our website, your IP address, browser type, operating system, and information about your activity on the website are collected automatically.

Demographic Information: Information related to your preferences and interests, which helps us improve our services.

(This transparency is essential as per section 3.1.3 on page 4 of the Digital Commerce Operation Guideline-2021, which states that the customer must be clearly informed about what information is being collected.)

SECTION 2 - HOW DO WE USE YOUR INFORMATION?

Based on the information you provide, we perform the following tasks:

Order Processing: To accept your order, verify payment, and ensure product delivery.

Customer Service: To provide you with better customer service and to answer your queries.

Service Improvement: To improve the quality of our products and website and to make your shopping experience smoother.

Marketing (with your consent): If you consent, to send emails or SMS about new products, special offers, or other informational content.

Legal Obligations and Security: To prevent fraud or misuse of the website and to comply with legal requirements.

SECTION 3 - CONSENT

Providing Consent: When you provide us with personal information to complete a transaction, verify your credit card, place an order, or arrange for a return, we imply that you consent to our collecting and using it for that specific reason only.

Consent for Marketing: If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

Withdrawing Consent: You may withdraw your consent at any time. To do so, please contact us by sending an email to hello@meghambara.shop or WhatsApp +8801710912555

(According to section 3.1.4 on page 4 of the Digital Commerce Operation Guideline-2021, customer information cannot be used for marketing purposes without their permission.)

SECTION 4 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Additionally, to provide essential services such as order delivery or payment processing, we may share your information with trusted third parties (e.g., courier services, payment gateways).

(Ensuring the security and confidentiality of customer information is mandatory as per section 3.1.4 on page 4 of the Digital Commerce Operation Guideline-2021, and it can only be shared with third parties when necessary.)

SECTION 5 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

Your data is stored through Shopify’s data storage, databases, and the general Shopify application on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, and American Express.

For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

SECTION 6 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, have their own privacy policies. We recommend that you read their privacy policies. Remember that these providers may be located in a different jurisdiction, in which case your information may become subject to the laws of that country.

SECTION 7 - COOKIES

A cookie is a small file that asks permission to be placed on your computer's hard drive. Cookies help our website remember your preferences and improve your experience. We use cookies for the following reasons:

To remember your session and cart information.

To analyze website traffic, which helps us improve our site.

You can choose to accept or decline cookies in your browser settings. However, disabling cookies may prevent some features of our website from functioning correctly.

SECTION 8 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices. Your credit card information is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

(Ensuring the security of customer information is a fundamental requirement under section 3.1.4 on page 4 of the Digital Commerce Operation Guideline-2021.)

SECTION 9 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

SECTION 11 - QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at:

Meghambara

Email: hello@meghambara.shop
WhatsApp: +8801710912555